Nilo Design

We sell online with free delivery all over the world.
Since our sales points vary periodically, if you send us your location information on Instagram or by e-mail, you will be guided correctly.

Since our sales points vary periodically, if you send us your location information on Instagram or by e-mail, you will be guided correctly.

100% of our products are produced in Turkey. «Women Clothing» has been established as a social enterprise since its foundation: the design, production, brand management and marketing business segments consist entirely of women’s ecosystem. As we cooperate with professional textile manufacturers during the production process, we also include periodic or full-time women producers with disabilities who want to work from home.

Starting from the production phase of all the products we offer to customer, we focus primarily on timeless design and seasonless clothing in all processes. “Out of date” concepts are never an issue for Women & Women designs.
Fashion designers with higher education in design know customer expectations and design timeless pieces for needs.

We work with fixed shipping fees per order, regardless the number of items you purchase. Once you have selected the shipping destination, the shipping cost will be shown.

Once your order has been shipped you will receive an email with a link that enables you to track and trace your order. Most items will arrive 5-7 days after purchase. We will not accept any responsibility for late deliveries due to circumstances outside of our control. We will try to inform you of any unexpected delay.

After you’ve placed your order you will receive an Order Confirmation by email. We will process your order as soon as humanly possible. If you place your order before 5 pm on weekdays, your order will be shipped the very same day. Once your order has been dispatched, you will receive an email with a link that enables you to track and trace your order. On our website, under Account, you can check the status of your orders.

Currently we accept MasterCard, VISA, Discover, via PayPal And we will be adding more options in the (near) future.

We use your phone number if there are any questions regarding your order. Also, your number may be used by the delivery company to reach you.

If you’ve forgotten your password you can reset it. Follow this link to do so.

You can choose weather you’d like to make an account or not. Having an account makes it easier to follow-up on any completed orders as well as making future orders more easy.

Creating an account enables you to manage your orders, your personal information and your credit and giftcards.

In general, it is best to start with your regular size. If you’re not sure which size will work best for you, send us a note to our email for additional advice. And remember, if the fit doesn’t work out the first time we will be more than happy to exchange if it is in-stock.

Usually if a size is out of stock, you will not be able to add an item to your shopping cart. If we’re planning to restock your size, you’ll see an option to add your email to a waiting list. Just click the “Waitlist” button and we’ll send you an email notification when it’s back in stock. If a product is out of stock, and you don’t see a “Waitlist” button, we haven’t made plans to restock that item just yet. We may receive some stock through orders returned to our warehouse, so definitely check back in the future.

We accept payments from Visa, Mastercard, Discover, and American Express as well as debit cards from over 50 countries using Paypal. You do not need a Paypal Account to pack for an item. Simply choose, “Pay with a card” during checkout. We currently do not accept prepaid Visa, Mastercard, or American Express Giftcards.

Once an order has been placed, we can’t edit the address you’ve entered or the items within the order. But orders are cancelable for an hour after they are placed. If you have an Sincerely Trish account, login, click “Cancel Order” on your My Orders page before placing a new one. If you don’t see a link, our warehouse is already packing up your shipment so we cannot cancel or change it in any way. If you have any questions, please send us an email.

All in-stock orders (both standard and expedited) are processed within 1-2 business days. Note: if you place an order after 12pm EST on a Friday, your order may not be shipped until the following Monday.

Return for an exchange:

We cannot provide exchanges or holds due to limited inventory. If an exchange is needed we encourage the customer to place a new order for the item(s) needed and return the other item(s).
Return for a refund:

Must be postmarked within 20 days of the original order date.
Return shipping costs are the customer’s responsibility. If using a label provided through our return portal, the customer agrees to have the cost of the shipping withheld from their refund.

We ask that if you wish to return an item purchased that you return the item using the same packaging that it was delivered with. All returns are subject to evaluation by Sincerely Trish Boutique staff.
When mailing a return:
Please ensure your items are securely packaged! We are not responsible for items that are lost or damaged during their return to our warehouse!
Please provide either the original receipt or include a piece of paper with your name and order number in the package.

Hopefully you love everything you have purchased, but if something does not work out, we’re here to help!

All purchases may be returned within 30 days. Please ensure that items are unworn, unwashed, and undamaged. Note: All items must be returned with any original packaging, including any tags the item came with.

Please see below for exceptions & rules:

• Worn items, washed items, or items damaged by customer will not be accepted for return.
• Original tags (if applicable) must be attached & intact.
• If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
• Final Sale items will not be accepted for return. Final sale items meet one of the following criteria:
  • Intimates, Jewelry, and all other items under “Accessories”
  • Any items marked 50% off or more at time of sale
  • Please note: Items will be shown as final sale when they are put in your cart and will also show up as final sale on the receipt included with your order.

* USD $
* EUR €
* GBP £
While you will have the option to choose a currency when you pay, all of your invoices will be displayed in the currency you select when you create an account.

For all customers, we offer the following payment options:
Credit cards (Visa, Mastercard, Discover, Diners Club and American Express). Note that American Express and Diners Card can only be used for payments in U.S. dollars.
PayPal
Bank transfer (wire transfer)

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